Troubleshooting HTC Vive Controller Connectivity Issues

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Unfortunately, I ran into some issues when getting the HTC Vive controllers connected to my PC. The following message kept popping up:

It was impossible for me to pair 2 controllers at once, when one controller would successfully connect, the other one would disconnect without warning. If you’re experiencing connectivity errors with your HTC Vive Controllers, give the following a try:

  • Update the firmware on the headset
  • Update the firmware on both controllers (connect them to your computer with the provided USB cabled
  • This fixed the issue with me: Plug the USB cable of the hub in a USB 2.0 port instead of a USB 3.0. Apparently there are some incompatibility issues with USB 3.0 ports on certain manufacturers.